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Medical assistants in the USA are unlicensed allied healthcare professionals with a limited scope of practice, which can vary from state to state. Medical assistant are an integral part of the medical office team assuring the smooth operation of the medical practice. They work under the direct supervision of a physician, or practicing licensed healthcare provider.
Medical assistant's duties include clinical and administrative tasks, such as answering telephones, checking appointments, arranging laboratory services, photocopying medical records, and handling billing and bookkeeping tasks. This goes hand-in-hand with obtaining information from patients that arrive for their appointmen and organizing their medical files. Also, taking the patient into the back office area for their medical check-ups is an essential part of being a medical assistant. By taking care of essential front and back office tasks the medical assistant allows the healthcare provider, such as doctors, and nurses to focus directly on the patient's medical needs and health concerns without being bogged down with the daily office routine that's essential to running the practice.
Maintain patients safe passage in and out of the clinic, and ancillary services
Greet, assess and interview patients
File paperwork, lab slips, and insurance information into the medical charts
Obtain past medical and surgical history, family history, social history, vital signs
Review present medications, allergy history, chief complaint, and brief interrogation of complaint
Act as a liaison between doctor and patient
Explain medication, side effects, treatments, diets, diseases and disease processes
Update medication list and current problem list
Prepare and assist patients for examination, treatment, or procedure by medical staff
Anticipate needs of patients, and the doctor under whom I work
Monitoring of patient during examination, or procedure
Maintain and update level of skill for pertinent medical assistant duties
Maintain patient care areas
Stocking and ordering of supplies as needed
Charge and code supplies, medications, and procedures
Respond to patients concerns in person or by telephone while simultaneously documenting the problem
Maintains patient confidentiality
Participate in training and skills development of new medical assistants
No where is the need for personal integrity as great as in the medical and healthcare field where doctors, nurses and medical assistants continually deal with people in need of care for their illnesses and often financial and personal problems.
Whenever the medical assistant interacts with others communication must be carried out in a honest and compassionate manner, while treating everybody equally with understanding, dignity, caring, and kindness! A general attitude of friendliness and empathy can go a long way.
Doctors and patients expect their medical assistants to be reliable, truthful, trustworthy, and confident.
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