Medical Assistant Externship

Medical assistants are respected members of the healthcare team. They deliver the caring touch within the confines of a medical office and make a difference by helping people from all backgrounds, ages, and walks of life!

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Medical Assistant Externship...

Medical Assistant Externship

Expectations and Responsibilities

The student medical assistant is expected to perform duties that were previously taught in school and refine their skills by interacting with patients, follow physicians and healthcare professional's daily routine. Midway of the externship the student will be evaluated by the medical office supervisor and will be given a final evaluation on the last day of completion of hours.

The Externship has to do with YOU!

The externship is an important part of the vocational training! It signifies the point of transition from being a student to becoming a qualified medical assistant.

It is the point where expectations and responsibilities shift over from the instructor to the student.

It gives medical assistant students the opportunity to prove their knowledge, skills and dependability by extending their education to an actual work site.

It is your chance, as a student, to put everything that was taught in the classroom to practical use in a real medical office environment. In other words: a chance to show what you know and step up to the task!!!

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Tips For a Successful Externship

Step Up and Step In:

You must be willing to help with the smaller duties, like pulling and filing patient's charts and sometimes answer the phones, as well as the more critical ones, like assisting with patient intake and doing basic clinical procedures.

Ask Questions:

Questions about your training are best directed to your instructors, but any questions regarding your work schedule, attire, and work hours and performance can be discussed with the medical office manager or supervisor at the externship site.

Be Open Minded:

Make it your goal to remain open-minded throughout your entire stay. Nothing works better and leaves a better impression than a person's willingness to observe and learn new and unfamiliar procedures. Ultimately, you will prove that you are able to recognize certain tasks that need to be done and do them as you were shown.

Know Office Policies:

It is recommended that you read the office policy handbook during the first few days and note any memos on the bulletin boards. Also, make sure you know how to locate emergency equipment, emergency exits, fire extinguishers and emergency telephone numbers.

Dress Professionally:

Always remember that while performing at the externship site you are a guest of the facility and will be expected to follow the same office policies that the employees do. You must wear appropriate work attire, such as a uniform that identifies you as a student, or wearing an identification badge. Be neat, clean and professional in appearance.

Adhere to Confidentiality Rules:

Also remember that confidentiality guidelines apply to the externship student on an externship, as well as the hired staff. No information regarding a patient should be discussed outside the office for any reason, including with the faculty supervisors, without express consent of the client and the externship site's office supervisor.

Steer Clear from Gossip:

Do not gossip, complain, interrupt, or insist that the office is performing a skill differently than you learned in school. You should not have excessive personal phone calls on the site. If there are problems on the externship, you should first speak to the site supervisor and if no resolution is obtained, the school supervisor get involved.

Be a Good Communicator:

You must learn to communicate with supervisors and not allow problems to go unresolved. You should not ask or expect the physician to treat you, or your family members, if an illness should occur during the externship period. Do not expect, or ask the physician to dispense any medications from the office.

Take It Serious:

The professional externship extends the medical assistant's education to an actual work site and is an important part of the vocational training.

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